Frequent questions
Yes. Once you have received your Personalized Acrylic, it is essential that you remove the protective film or film before using it and displaying it in your home. This film is a transparent plastic that protects the surface of the acrylic during transport and handling. It is often common for people to be unaware of their presence.
To remove the protective film, follow these simple steps:
- Look for an edge of the film in one of the corners of the acrylic.
- Hold the edge of the film carefully and begin to slowly lift it up.
- Pull the film gently, making sure not to damage the acrylic surface.
- Continue removing the film until it is completely detached from the acrylic.
Once you have removed the protective film, your Personalized Acrylic will be ready to be used and displayed in your home. If you have any questions or need additional assistance, feel free to contact our support team.
We hope you enjoy your Personalized Acrylic and we appreciate your preference!
SEE Video: https://regalitos.com/pages/instrucciones-acrilicos
Order includes: Acrylic with your custom design.
Depending on the product we offer 2 styles with or without Light. You will receive the one you have chosen at the time of purchase.
Yeah! Once you place the order, you will receive an email confirmation. You will then receive another email with the tracking information within the next 24-48 business hours. you can track it Here: Track Order
Our store is exclusively online https://Regalos.Gifts and we deliver to your home. Our factories are located in St Petersburg, Tampa, Fl United States (for orders from the USA and PR) and in Amsterdam, The Netherlands (for orders from Europe).
Yes, we ship to all states in the United States and the rest of the world.
We use the United States Postal Service (USPS).
Our delivery time is 3-7 business days to anywhere in the United States. We offer 2 shipping options: Free Shipping and Expedited Shipping .
You have 2 ways to contact us. You can contact us through our Email Support ( Clientes@Regalos.Gifts ) and you can also chat with us through our Live Chat FB Messenger: https://m.me/RegalosGiftsOnline.