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Shipping Information

You can Track your order in this link: Track My ORDER

Free shipping to all Europe, USA, Canada and Puerto Rico on all Jewelry and some select items!

Production time in the factory 3-5 days after receiving the order, once the shipment goes out to each country it has an approximate of:
    • Shipping to the USA 3 -5 business days
    • Shipping to Canada 3-10 business days
    • Shipments to Spain and the rest of Europe: 10 - 15 business days
    • Rest of the world: 15-21 business days
    Is it Safe and Reliable?
    Yes, 100% satisfaction guarantee. We are young business mothers, responsible and serious entrepreneurs, who also buy online and understand how we like to receive quality service.

    If your order arrives damaged or is lost, we will replace it or refund your money. We always answer
    emails and FB messenger chats , we are always available to answer any questions.

    To deliver our orders we choose USPS , UPS and DHL.
    Our products are specially made and tailored to each client. The preparation time is around 1-3 business days under normal conditions. Our factories and warehouses are located in the United States and all shipments are made from the states of New Jersey and Florida.

    If you have ordered more than one product, there is a chance that they will not arrive at the same time. We ship packages as soon as they are ready, sometimes some are ready before others, so we decide to ship your items as soon as possible. You will then have a different tracking number for each package.

    Do you have any questions about your order? Contact us at our email: CLIENTES@REGALOS.GIFTS

    We have partnered with a package protection and tracking solution, (optional) to give our customers the best delivery experience possible. We offer some options to enhance the experience and premium package protection for your online orders.

    When you add insurance at checkout, you can easily file claims for lost, stolen or damaged packages in the unfortunate event that arises.

    Have you purchased the insurance you need to file a claim?
    Squeeze in here to make your claim.

    * Claims for packages marked "delivered" must be submitted after 5 days and no later than 15 days from the date the package was marked "delivered."

    Claims for packages allegedly lost (where the status is not "delivered") must be filed after 7  days (20 for international) and
    within 30 days from the last checkpoint.

    No need to search your email for tracking numbers, dynamic maps and real-time shipping updates keep you on top of every part of your shipment